Privacy

HintFarms Privacy Policy

Effective Date: October 24, 2025

Last Updated: October 24, 2025

Welcome to HintFarms (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website HintFarms.com, mobile and web applications, and related services (collectively, the “Service”).

By using HintFarms, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Service.

1. Information We Collect

We collect information to provide a personalized, secure, and efficient ranch management experience. The types of data we collect include:

A. Information You Provide Directly

• Account Information: Name, email, password, and contact details.

• Ranch Data: Animal records, pasture details, health logs, breeding data, and task lists.

• Financial Entries: Manually entered revenue, expenses, invoices, and reports.

• Support Requests: Messages, feedback, and other communications with our team.

B. Information We Collect Automatically

• Usage Data: Pages visited, features used, time spent, and interaction metrics.

• Device Information: Browser type, operating system, and IP address.

• Cookies and Similar Technologies: Used to enhance functionality and remember preferences.

C. Information from Third Parties

If you connect your bank or financial accounts through a secure provider (such as Plaid or another data aggregator), we may access:

• Transaction Data: Descriptions, amounts, merchants, and dates.

• Account Data: Account type, name, and balances.

Note: This access is read-only. HintFarms never stores or has access to your banking credentials, and we cannot move money or make account changes.

2. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our Service.

• Automatically import and categorize financial transactions.

• Generate ranch performance insights, reports, and dashboards.

• Sync and display your ranch data across devices.

• Respond to user inquiries and offer support.

• Send account updates, feature releases, and security alerts.

• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data to third parties.

3. How We Share Information

We only share information in the following limited situations:

• With Service Providers: Trusted vendors that help us operate (e.g., cloud storage, analytics, secure payment processors).

• With Financial Data Providers: When you choose to link a bank account, we share information necessary for secure connection and data transfer.

• For Legal Reasons: To comply with applicable laws, regulations, or legal processes.

• With Your Consent: If you explicitly authorize sharing (e.g., exporting reports to your accountant).

4. Data Security

We use industry-standard security measures, including:

• Encryption of data in transit and at rest.

• Tokenized bank connection data (we never store credentials).

• Access controls and audit logs to protect sensitive records.

Despite our best efforts, no system is completely secure. We encourage you to use strong passwords and enable multi-factor authentication where available.

5. Data Retention

We retain your data as long as your account remains active or as necessary to provide services. You may request deletion of your account and data at any time by contacting privacy@hintfarms.com.

Upon deletion, your identifiable data will be securely erased within a reasonable timeframe, except where retention is required by law (e.g., for tax or audit purposes).

6. Your Rights

Depending on your location, you may have rights to:

• Access and review the information we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data.

• Withdraw consent for certain uses.

• Request a copy of your data in portable format.

To exercise these rights, email privacy@hintfarms.com with “Data Request” in the subject line.

7. Children’s Privacy

HintFarms is not directed to children under 13. We do not knowingly collect information from children. If we learn that we have inadvertently gathered data from a minor, we will delete it promptly.

8. International Data Transfers

If you access HintFarms outside the United States, please note that your data may be processed and stored in the U.S. where data protection laws may differ from those of your country.

9. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above indicates when the latest changes were made. We’ll notify users of significant updates via email or in-app notice.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or data practices, please contact us:

HintFarms, LLC

Texarkana, TX, USA

📧 privacy@hintfarms.com

🌐 www.HintFarms.com